Support@eResidentCare

To activate your account follow these instruction: First you will need to locate that activation email that was sent to you.  Look for an email ...

Yes, we can set your account to be associated to all tickets that have been submitted from your company that you would like to see. You can create a 'Ne...

If you have not received any emails from eResidentCare Support System (support@eresidentcare.freshdesk.com) there is a good chance that you will find the...

First goto Physicians Orders > Treatments. Then click on the "ADD" button to create a new treatment. Click on the "Searc...

To login, first insert the username of your account in "User ID". In the "Password", insert the temporarily given password that you r...

First, click on the resident on the "Home" page that you want to add a diagnosis to.  After you have chosen the resident, click on t...

After you have added a diagnosis to a resident and you want to change the description name, go to list of of diagnosis's and click on the diagnosis you ...

First go on the "Home" page and click on the resident you wish to discharge. After you have chosen the resident, click on "Admission/Dis...

To enter an eNote, first click on the resident you want to add an eNote to. After you have clicked on the resident, click on "eNotes...

To add a contact to a resident, first select the resident you wish to add the contact to  After you have chosen the resident, click on "...