eMAR and Charting

Help articles for legacy eResidentCare

How to Upload a Residents picture
Adding residents pictures requires access to the Resident Detail menu under Residents. The Resident Detail screen is split into 5 sections, the section &...
Mon, 13 Mar, 2017 at 5:26 PM
My Residents Picture is very Distorted
The reason a picture becomes distorted is that it take a rectangular picture loaded in the program and turns it into a square. We suggest that you crop a pi...
Tue, 27 May, 2014 at 3:13 PM
My Residents Picture is Sideways
The reason is that your hardware is storing the picture sideways. We suggest that you take the picture file and rotate it 90 degrees and then upload it into...
Tue, 27 May, 2014 at 3:11 PM
Legacy - My New Password does not work
When you change the password on the user page make sure you save it. You will find the save button at the bottom of the User page. Also when you are enterin...
Wed, 23 Jul, 2025 at 10:54 PM
How to add an eTASK
eTASK items are scheduled Interventions coming from the Resident Care Plan. Follow these steps: Step 1: Select the resident you want to sc...
Tue, 26 May, 2015 at 12:03 PM
I can not Add a Physician In the Resident Physician List
To add a new Physicians you need to either have the correct permission level, such as Administrator, or you need to contact the appropriate person. If you s...
Sat, 6 Sep, 2014 at 1:53 PM
I can not Add a New Insurance Company In the Resident Insurance List
To add a New Insurance Company you need to either have the correct permission level, such as Administrator, or you need to contact the appropriate person. I...
Wed, 28 May, 2014 at 12:53 PM
I can not Add a Pharmacy In the Resident Pharmacy List
To add a new Pharmacy: To add a new Pharmacy you need to either have the correct permission level, such as Administrator, or you need to contact the a...
Wed, 28 May, 2014 at 2:23 PM
I can not Add a Hospital In the Resident Hospital List
To add a new Hospital  you need to either have the correct permission level, such as Administrator, or you need to contact the appropriate person. If you se...
Wed, 28 May, 2014 at 12:57 PM
I can not Add a Funeral Home In the Resident Funeral Home List
To add a new Funeral Home you need to either have the correct permission level, such as Administrator, or you need to contact the appropriate person. If you...
Wed, 28 May, 2014 at 1:08 PM