The reason is that your hardware is storing the picture sideways. We suggest that you take the picture file and rotate it 90 degrees and then upload it into the program. Also make sure that your picture is resized and crop to 90 X 90 pixels.
We suggest using a free online picture resizer.
<http://www.picresize.com/> This is a very easy to use picture resizer program that you can rotate, crop and resize any size picture. To resize/crop your picture follow theses steps: 1. Crop your picture into a square. 2. Choose custom size and enter 90 x 90 pixels. 3. Save. The good thing about this site is that it reduces the pictures file size down to 15KB or less which keeps our web pages very light and fast.