Getting Started (Version 2.0)
Help articles for the Version 2.0 eResidentCare
Open Menu... From the dashboard, click the three lines icon on the left top corner to open the facility menu and select User under the menu Administrator....
Tue, 21 Oct, 2025 at 3:16 PM
If a staff member leaves your facility or no longer needs access to the system, you can deactivate their account. Deactivating a user prevents them from log...
Mon, 23 Feb, 2026 at 12:56 PM
This tutorial will go through navigating the dashboards and the menu items. To watch click on the link. eResidentCare Version 2.0 Tutorial
Wed, 23 Jul, 2025 at 10:50 PM
Steps to log into eResidentCare version 2.0. Each user set up in the program will receive an activation email and a password email. Once you have created ...
Tue, 21 Oct, 2025 at 3:08 PM
How to create ‘Roles’ Roles are a group of permissions that the administrator of the program creates and assigns to the users they create to access the pro...
Mon, 11 Apr, 2022 at 12:44 PM
When a user is attempting to log into eResidentCare and entering excessive number of incorrect credentials, that user will be blocked. They will receive a w...
Fri, 30 Jun, 2023 at 9:09 AM
Overview: In Version 2.0, the product manual is easily accessible from your user profile. This guide will show you how to locate the manual and navigate thr...
Fri, 11 Jul, 2025 at 7:40 AM
Quick link: https://app.eresidentcare.io You can create a shortcut to eResidentCare on any device—no app store download required. A shortcut opens the site ...
Tue, 21 Oct, 2025 at 2:56 PM