If a staff member leaves your facility or no longer needs access to the system, you can deactivate their account. Deactivating a user prevents them from logging into the program while preserving their historical documentation.


Steps to Deactivate a User

  1. From the Facility Menu, go to:
    Administration → Users
  2. From the User List, select the staff member by clicking on their name.
  3. The User profile will open to the User Information tab.
  4. Click on the Account tab.
  5. Click the blue Account Actions button.
  6. Select Deactivate.

What Happens When a User Is Deactivated?

  • The staff member will no longer be able to log into the program.
  • Their status will change to Inactive.
  • All past charting and documentation remain intact.
  • The user can be reactivated at any time if needed.