Getting Started (Version 2.0)

Help articles for the Version 2.0 eResidentCare

Best Practices for New Users of eResidentCare
Getting Started With Charting, Alerts, and Notifications Welcome to eResidentCare! Starting a new program can feel overwhelming, but with a clear plan, ...
Wed, 8 Oct, 2025 at 3:12 PM
Introduction & Overview
This article applies to the version 2.0 of eResidentCare. Introduction & Overview eResidentCare is a complete care management platform designed ...
Mon, 15 Dec, 2025 at 1:49 PM
Version 2.0 - Activating Your Account
This article applies to the Version 2.0 of eResidentCare. Version 2.0 - Activating Your Account This video walks through the first steps of getting ...
Mon, 15 Dec, 2025 at 2:00 PM
How to Reactivate a User - eResidentCare Version 2.0
If a previously deactivated staff member returns: From the Facility Menu, go to: Administration → Users Locate and select the inactive user from th...
Mon, 23 Feb, 2026 at 12:58 PM
Note Review & Approve with Signature
The Review & Approve feature allows authorized staff to review notes and apply an electronic signature. This helps ensure documentation is verified, com...
Wed, 18 Mar, 2026 at 10:25 PM