Support@eResidentCare

If a previously deactivated staff member returns:

1. From the Facility Menu, go to:
   Administration → Users

2. Locate and select the inactive user from the User List.

3. Open the user profile and click the Account tab.

4. Click the blue Account Actions button.

5. Select Activate.

The user’s status will return to Active, and they will regain access to the system.